User Interface - Documentation
Select another country or region to see products specific to your location.
US

Mail Box - User Interface

  • Accounts

    The user's e-mail accounts are listed on the Accounts screen.


    In order to group incoming and outgoing e-mails, a preferred folder can be added by pressing the New Folder button. Incoming and outgoing e-mails can be moved to the relevant folder.

  • Inbox

    Received emails in the inbox are displayed, including information on the sender, date, and time.

    All incoming emails can be selected or abandoned using the Select button.

    Reply

    Incoming email information is shown on the Reply to Email screen. While replying, you can attach additional files if needed and add a response message. Choose the recipient(s) for the reply; you can use the Reply All option to respond to multiple users.

    Forward

    Incoming email details are displayed on the Email Forwarding screen. If forwarding an email, you can attach additional files and choose the recipient(s). Use the Forward to All option to send it to multiple recipients.

    Mail can be moved between folders.

    Transactions

    Connections can be made with other application records by adding a link to emails.

    Emails can be printed via printer.

    Tasks, opportunities and support records can be created via incoming e-mail.

    The e-mail is analyzed again.

    The server connection of the Mail application is established.

  • Outbox

    Sent emails are displayed in the Outbox. This includes information on the date and time the email was sent and the recipients.

  • Drafts

    An email to be sent is created and may be saved in drafts before being sent.

  • Bin

    The Trash screen contains emails that have been deleted and moved to the trash.