About The App - Documentation
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Entranet Support - About The App

  • Definition

    Entranet Support application is a software designed to provide the help and guidance that users need on a specific topic or area.

    Records created through the application are sent to us. The customer support process is run through this application.

  • Aim

    The purpose of the support application is to solve users' problems and increase their satisfaction by providing the help they need quickly and effectively.

  • Key Benefits
    • Users can get the support they need regardless of time and place.
    • It offers personalized support based on users' past interactions.
    • It allows continuous improvement of services by analyzing users' needs and behavior.