Callcenter - Settings

General Settings: Call waiting status is set to on and off by default. Incoming calls are selected from this menu, which can be opened from a pop-up or new tab.

With the Operators application, the internal numbers and activity status of the personnel are displayed. The personnel who will conduct the interviews is selected from the Add New button and their information is entered.

Having certain authorities in the company is an important element that increases organizational efficiency and workflow. Delegation ensures a clear distribution of tasks and responsibilities.

On the Authorized Users screen, users are registered by giving them the necessary permissions.