Guarantee that the return to the customer will be made, ensure customer satisfaction.
Take control of all your calls.
Record all your incoming or outgoing calls. List missed calls. Automatically match with your CRM records.
See future or actual searches on a time basis on the calendar. Examine your own calendar or the call calendars of customer representatives.
View the call statistics of customers or customer representatives based on date.
Get to know the person or institution on the incoming call. Automatically access your registered information. See all their added activities.
Instantly save the customer's support record, complaint or request to the system.
Easily connect your call to projects, tasks, proposals, contracts.
Receive calls from anywhere with an internet connection and manage your call center at very low costs with the IP-based telephone switchboard.
Operator management, call schedule, daily call schedule, IP switchboard integration are the basic features of the call center.