Tickets
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Entranet Cloud Suite
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Tickets

Tickets
Tickets
Genel Uygulama
Created Date
10 Mayıs 2013
Current Version
2.29.2
Last Update
23 Ekim 2024

Receive support requests from your customers and employees with the support registration application.

  • Versions
  • Features
  • Reviews
  • Documentation

Ticket Support Registration System

Support Record Tracking

Classify support tickets into groups and categories. Assign the contact person and define specific tasks and activities for the support ticket.

Support Ticket Stage Definitions

Define steps such as pending, in process, analysis, R&D, and track your support records according to these steps.

Auto Reply

When an action is taken regarding the support ticket or on holidays, information that the support ticket will be reviewed after the holiday is automatically sent to the customer.

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