Customers

Determine the text type of your bulk e-mails, whether recipients will be selected manually or automatically, and the sending period, and use your e-mails more effectively.

Create customer lists and send different e-mails to different lists.

Use the e-mail templates in the web store and send standard and high-quality e-mails without having to deal with e-mail designs.

Add the e-mail addresses you have specified or your customers who want to unsubscribe to the banned e-mail list.

Send campaign news, discounts and deals to your customers via bulk SMS. Select the customers you want to send from CRM records or manually upload them from the Excel list.

Access detailed reports via Entranet, such as who received the SMS you sent, who opened it and who clicked on the link.

Add the phone numbers you have determined or your customers who want to unsubscribe to the list of banned phone numbers.

Create customer lists and send different SMS to different lists.

Never miss a customer call by accessing all open, closed and canceled call lists.

List customer and agent statistics by date range.

Increase customer satisfaction with complaint management, where your customers can easily convey their complaints to you by filling out the complaint form on your website.

Automatically assign complaints to their contacts. Manage complaint with a specific workflow. Make sure the problems are resolved once and for all.

View all your customers' activities on a single screen and access their details.

Define unlimited custom projects for your customers. Add tasks, activities, notes, documents, support records, E-mails under the project title.

The project cost is automatically calculated from the activity records of the personnel working for the project and compared with the budget.

Add your customer as a participant in your project. Make sure they have access to all tasks and content related to the project.

Create a subscriber list for your newsletters. Send newsletters to your subscribers weekly, monthly or at intervals you specify.

Create templates for your news, add images to your templates.

Follow the processes of opportunities by defining steps such as idea stage, negotiation, postponed, offer, won, etc.

Manage your opportunities by recording activities such as calls, meetings, and visits in your potential customer cards.

Manage the processes of proposals by defining steps such as postponed, approved, expired, etc. at the customer.

Create your offers in a standard way within minutes with the help of templates.

Examine offer analyzes based on products or customers by filtering by date range.

To easily keep track of your contracts, divide them into categories such as dealership, maintenance, sales, customer and employee.

Create standard contracts in minutes by creating drafts containing the text and parameters of the contract.

Create widgets for open quotes, approved contracts, sales rep statistics, etc. and display them on the sales home screen. Access information quickly and easily.

Prepare indicators such as the number of monthly orders and the total bid amount. If you wish, export the indicators to Excel.